Support Pakages

Besides the standard components of Windows CE, we offer enhanced drivers, services and sample source codes. The efforts for these additional services are calculated on time basis. You will find them listed in the Windows CE tab of the related product. Furthermore our skilled project managers will help you to define and adopt hard- and software to your individual needs. These services will be calculated on time basis as well.

To avoid any unpleasant surprises, we would like to advise you in an early stage of your project planning and to point out possible riscs.

Article	Description	Included Service
		Email	Phone	Hours	Validity
	For experienced customers with occasional questions or the need of minor software adaptations (e.g. driver, BSP configuration) to meet of their design needs.			2 h	90 days
	For experienced customers who require some technical assistance in software (e.g. driver and/or BSP modifications) and hardware (e.g. consulting on peripherals) to meet their design needs.			8 h	90 days
	For customers who require significant technical assistance in software and hardware development to create custom applications.			30 h	1 year
	For customers who are on mission critical and require significant software and/or hardware development assistance.			50 h	1 year
	For customers with completed design and schematics. Garz & Fricke reviews their materials, related design, interfaces, and overall system architecture within three business days. This service includes one hour telephone conference and a written summary.			-	3 years